It is a good manners to communicate with others and among the ways to use the phone, there is no indispensable for any household in the world to use a home phone. This may be because it is a quick and convenient way that you can use at any time, but we must take into account the use of assets in dealing with the phone and in answering the other.
There are methods and behaviors for answering etiquette, and rules that must be followed:
Firstly, we do not see whom we are talking to and we do not know what his psychological or health condition is. Therefore, when starting to respond, the tone of voice must be moderate, accompanied by the person’s introduction of himself.
On the other side, the owner of the house (the recipient of the call) said that when he answers the caller, he must make him feel that things are good, and that is also by using a moderate voice, because any exaggeration in the voice may make the student feel that the person requested is not right.
The word “Hello” in all its meanings and translations is still the answer to the throne of responses to phone calls or similar: “Hello” in foreign languages, but what differs is the method of presentation from one person to another and according to the person who will respond to you:
1) If the respondent is a servant / maid, the caller will respond, “I am…. Is Mr. /…. Existing”.
2) If the respondent is a child: (I am the master (surname) / …, does your mother / father exist).
3) If you know the person who answered you, you welcome him by his name, then introduce him to yourself and ask the person you want to talk to: “Hello…. I …. , Do you …. Is at home ”.
4) If the student is a person older than you in age, and he asks for someone younger than him, it is sufficient to mention his name only, “I am the master /…. “.
5) If the student is a young person and an older person is asked, whether he is a man or a woman: “Hello Mr. / Lady…. I …. …
6) It is preferable, upon realizing that the applicant did not recognize the student’s voice, to present himself directly without entering into banter and puzzles to find out the student’s name.
In the event that the applicant does not present himself or reveal his name and personality, it is not a shame to ask him to identify himself or in another sense to mention his name. And the matter here does not mean not being polite in responding, as it means achieving safety and security for the people of the house, because many people ask to make sure that no one is present in the house for the purposes of theft, for example.
